Shipping

Express Fashion:

The travel time for domestic Premium items are 1-4 business days. International postage will arrive 14-20 days after purchase.

All Clothing is wrapped safely in tough and secure postage bags with a protective layering. We try to avoid using plastic as much as possible and use recycled materials for our tissue paper.

The package will be sent via ‘Sendle’ who uses reliable courier companies such as: Couriers Please, FastWay, and Toll. By using various couriers instead of one, we can cut costs on postage and pass the savings onto our customers with lower pricing. This is a trusted and reliable service that has excellent customer service. You will be supplied with a secure tracking number the same business day​ between 9am – 6pm Brisbane EST.

We always post the same business day, or deliver the same day if you are located within 15km of Ormeau, QLD, Australia

Premium Fashion:

The travel time for domestic Premium items are 15 – 30 business days. Premium items shipped internationally have a travel time of 30-45 days.

Why thirty days? We intend to work differently from the rest. We source the best designers from abroad and order styles specifically to suit our customer’s needs. To keep our stock fresh and new, and to provide a unique experience, we have our stock shipped by piece. This does mean a longer wait for your item, but you also receive:

  • A design made specifically for you
  • Unique, creative, and quality pieces that cannot be sourced in Australia
  • Up to date fashion styles that are updated weekly
  • Quality beyond what the Australian market currently provides
  • Reasonable and fair pricing
  • Personable customer service based in our Ormeau, QLD office that will track your item for you
  • Updates and assistance from a real person, no scripts, no bots, and we do not outsource our customer service overseas
  • Supporting a local business that values keeping profits running through Australia
  • Thorough quality check on each individual item (we do not mass produce and send out clothing ‘as is’ like many other companies)

All Clothing is wrapped safely in tough and secure postage bags with a protective layering. We try to avoid using plastic as much as possible and use recycled materials for our tissue paper.
The package will be sent via ‘Sendle’ who uses reliable courier companies such as: Couriers Please, FastWay, and Toll. By using various couriers instead of one, we can cut costs on postage and pass the savings onto our customers with lower pricing. This is a trusted and reliable service that has excellent customer service. You will be supplied with a secure tracking number when your design has left our Ormeau, QLD, Australia dispatch centre.

Formal Dresses:

The travel time for domestic Formal designs is 65 business days. Premium items shipped internationally have a travel time of 75 days.

We have a special design team located in New Zealand that produces our spectacular dresses. These beautiful dresses are available in a huge range of sizing to provide stunning designs to suit every shape of MmGirl.

Jewellery:

All jewellery is placed inside a gift organza bag and packaged in a padded bag for safe shipping. All items have a secure tracking number from Australia Post. The travel time for these items are between 1-6 business days. Express is available at request with an extra fee.

Watches:

All watches are placed inside a gift bag, and packaged in a large padded mail bag, with extra thick padding to protect the watch face for safe shipping. All items have a secure tracking number from Australia Post. The travel time for these items are between 1-6 business days. Express is available at request with an extra fee.

Stickers/decal:

All stickers/decal are placed inside a seasonal card, to protect it from any scratches or bending of the item. All stickers/decal are posted via normal Australia Post service, and usually have a fast journey to the address. The travel time for these items are between 1-7 business days. Express is available at request with an extra fee.

​Other store items:

Larger items such as our Roses travel safely in a light wrapping, inside a shipping box, and an additional layer of bubble wrap over the box for added protection and packaged in a white satchel bag. The package will be sent via ‘Couriers Please’ (if the address is not a PO Box, or other address issues do not arise). This service ensures a postage time of 1-2 business days express. If you have a PO Box address or address issues we will be unable to use ‘Couriers Please’ service, In these circumstances your package will be sent Via Australia Post. The travel time for these items are between 1-3 business days. Both options will have secure tracking details which will be sent to you shortly after fulfillment of your order.

All orders are sent from Ormeau, QLD, 4208 – The closer you are to our office address should assure you a faster estimated postage time, but it cannot be guaranteed.